These terms are written to explain the live WedneXo workflows. Headings and summaries aid reading; the full text controls.
1. Contact point
Grievance Officer / Trust Desk: WedneXo. Email: info@wednexo.com. Phone: +91 9571115347. Support hours: Mon–Sat, 10:00–18:00 IST.
2. What to send
Provide your name and contact, the exact URL or account, the nature of the issue, your relationship to the affected party, requested action and supporting evidence. Clearly identify urgent safety or court/government orders.
3. Verification and review
We may verify identity and authority, preserve relevant records, seek clarification and notify affected users where appropriate and lawful. Outcomes may include correction, restriction, removal, rejection or escalation.
4. Timelines
We aim to acknowledge material grievances promptly and handle them within applicable statutory timelines. Certain orders, intimate imagery or urgent safety matters may require accelerated action under law.
5. Appeal and legal rights
If you disagree, reply with new evidence and reasons. This process does not limit lawful remedies or reporting to appropriate government, police, consumer or judicial authorities.
Contact
Questions and notices: info@wednexo.com · +91 9571115347.