These terms are written to explain the live WedneXo workflows. Headings and summaries aid reading; the full text controls.
1. Data we collect
We collect account identifiers, verification status, profile information, planning entries, shortlists, enquiries, reviews, support messages, security logs, device data and consent records. Vendors may provide business contact, service and portfolio information.
2. Why we use it
We process data to create accounts, verify users, operate listings and planning tools, route enquiries, prevent fraud, moderate content, provide support, secure the service, meet legal duties and improve relevant product experiences. Marketing is sent only where a lawful basis and preference permit it.
3. Wedding Saathi and service requests
Planning briefs, service requirements and saved items are available in your private workspace and to authorised staff for planning and support. If you choose an AI Wedding Plan and confirm sharing, your planning choices go to the configured research provider. Account contact records, guest lists and private conversations are not added to that request. Keep names, contact details and sensitive guest information out of the brief. Personal Planner requests are prepared by the assigned team. Ready PDFs can be attached to email sent to your verified account address.
4. Category discovery and Stories
Category searches, visits and saves help select popular categories. Daily pseudonymous device/address hashes limit duplicates without retaining raw IP addresses or search text in discovery records; those records are removed after 90 days. Stories enter the public collection only after the contributor requests publication, confirms client permission and passes moderation. The contributor can withdraw a story from the collection.
5. Sharing
We share enquiry details with the vendor you contact; use contracted hosting, email, authentication, analytics and security providers; and disclose information where lawfully required. We do not sell personal information. Vendors receiving an enquiry become independently responsible for their use of that data.
6. WhatsApp and email verification
Where configured, an authentication template is sent through the WhatsApp Business Platform. If unavailable, an OTP is sent by email. Delivery providers process the destination and message metadata under their terms. Never share your code.
7. Retention and security
We retain data only for operational, dispute, security and legal needs, then delete or anonymise it. Controls include hashed passwords and OTPs, encryption in transit, access controls, rate limits, audit logging, secure upload re-encoding and backups. No system can promise absolute security.
8. Your choices and rights
Subject to applicable law, you may request access, correction, erasure, consent withdrawal or grievance handling. Some records may be retained where law, fraud prevention or legal claims require it. Contact us using the verified email on your account.
9. Children and sensitive planning data
WedneXo is not intended for children to create accounts. Avoid entering identity documents, financial credentials, health details or other unnecessary sensitive information into free-text planning fields.
10. Contact and updates
Privacy requests go to info@wednexo.com. We may verify identity before action. This notice may be updated as services or law change.
Contact
Questions and notices: info@wednexo.com · +91 9571115347.